WE SHIP WORLDWIDE
In normal times, we estimate the dispatch time for all orders to be 2-3 working days, subject to stock availability.
For greater security, all orders shipments include insurance and tracking number. You can be sure that your package will travel safely.
FLAT RATE ACCORDING TO DESTINATION
- Shipping cost: 6.00€
- Shipping method: Correos Paq Standard, orders normally arrive in 48-72 hours. The order is delivered and signed for at the address of the recipient. Consists of 2 attempted deliveries, if they cannot be delivered, a notification will be left in the letterbox so they can be collected from the indicated Post Office, where they will be kept for 15 days.
Spain (Balearic Islands, Canary Islands, Ceuta and Melilla)
- Due to recent changes in Correos policies for national shipments outside the Iberian Peninsula, as of February 2022 we no longer ship to the following destinations: Balearic Islands, Canary Islands, Ceuta and Melilla.
- Due to the high cost of courier services to these destinations, it is not an option to consider.
- Shipping cost: 13.00€
- Shipping method: Correos Registered Mail / Courier, according to the country of destination. Orders normally arrive in 1-2 weeks, according to the country of destination. The order is delivered and signed for at the address of the recipient.
- Shipping cost: 17.00€
- Shipping method: Correos Registered Mail / Courier, according to the country of destination. Orders normally arrive in 2-4 weeks, according to the country of destination. The order is delivered and signed for at the address of the recipient.
Note that for customers outside the EU, a customs declaration will be attached to your parcel. Your local customs may hold or examine the parcel, causing an added delay which is beyond our control. You may also be liable for additional taxes or duties which Hammerlot Games is not responsible.
Shipping costs don't include import fees, customs fees or any special taxes that may apply in some countries of destination outside the European Union. We do everything possible so that you don't have additional customs costs when receiving your order, but we cannot guarantee it since it depends on the customs protocols in each country.
If your order does not arrive within one week of placing your order (Spain), or four weeks (rest of world) please contact us. Please contact your local postal service to see if there are any delays which may be affecting your order.
If you have any questions about delivery charges or procedure, or if you have any other issues related to the delivery of your order, such as missing or damaged product, please contact us via email at firstname.lastname@example.org.
We shall give you an answer to your request as soon as possible.
Hammerlot Games reserves the right to limit, modify or delete at any time and without prior notice, the general conditions applicable to orders shipments.
This amendment does not apply to orders placed previously to the variation of general conditions.
Any changes will be effective from its publication date and it will apply to new orders placed after its publication.